Privacy and Cookie Policy

Data Protection Statement

We are Natech Ltd, the data controller. This statement sets out how we use your personal data .

You can contact us at Natech Ltd, Unit 2, Ring Road, Zone 2, Burntwood Business Park, Burntwood, WS7 3JQ if you have any questions

What we collect

We may collect the following information:

  • name
  • contact information including email address,  address and postcode
  • telephone number

If you have used a google application to reach our website you can read what information Google may collect HERE

For the exhaustive list of cookies we collect see the List of cookies we collect section.

What we do with the information we gather

We require this information for the following reasons:

  • Internal account keeping.
  • Processing your order
  • We may periodically send promotional emails about new products, special offers or other information using the email address which you have provided. We may use MailChimp (USA)  for this who are part of the privacy shield which requires them to provide protection to personal data shared between the Europe and the US

We will tell you if providing some personal data is optional

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

  • whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you want the information to be used by Natech Ltd for direct marketing purposes
  • if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by letting us know using our Contact Us information

We will not sell, distribute or lease your personal information to third parties unless we are required by law to do so.

You may request details of personal information which we hold about you under the General Data Protection Regulations 2018. If you would like a copy of the information held on you please email us this request using our Contact Us information.

If you believe that any information we are holding on you is incorrect or incomplete, please write tous  or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

International transfers

A third parties to whom we may pass your personal data is  based outside the European Economic Area (EEA). Their processing of your personal data will involve a transfer of data outside the EEA. Whenever such third parties who process personal data on our behalf have access to your personal data, or we transfer your personal data out of the EEA, we ensure a similar degree of protection is afforded to it by ensuring that safeguards are implemented.  Mailchimp  (who are based in the US) who we use to send out marketing emails are part of the privacy shield which requires them to provide protection to personal data shared between the Europe and the US

Please contact us if you want further information on the specific mechanism used by us when transferring your personal data out of the EEA.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

List of cookies we collect

The table below lists the cookies we collect and what information they store.

Cookie

Name

Purpose

Expiry

Analytical

_ga

Generates data in relation to visitors to the web site

2 Years

Analytical

_gat

Used by Google analytics to throttle request rate

Immediate on leaving site

Analytical

_gid

Generates data in relation to visitors to the web site

Immediate on leaving site

Marketing

Collect

Used to send data to Google Analytics about the visitor’s device and behaviour. Tracks the visitor across devices and marketing channels.

Immediate on leaving site

Marketing

NID

Registers a unique ID that identifies a returning user’s device. The ID is used for targeted ads through Google.

6 Months

E-commerce

ocommerce_cart_hash

Helps WooCommerce determine when cart contents/data changes.

Session

E-commerce

woocommerce_items_in_cart

Helps WooCommerce determine when cart contents/data changes.

Session

E-commerce

wp_woocommerce_session_

Contains a unique code for each customer so that it knows where to find the cart data in the database for each customer.

2 days

E-commerce

woocommerce_recently_viewed

Powers the Recent Viewed Products function

Session

E-commerce

store_notice[notice id]

Allows customers to dismiss the Store Notice.

Session

Product Enquiry

Product Enquiry

If you would like to know more about this product, simply complete your contact details below and we will get back to you.

Please select a valid form.

This website uses Cookies to improve your browsing experience and to help with our marketing. You can read more about how we use Cookies here: Cookie Policy

I'm fine with this